As reported by Ladders, the "office hour" concept is being implemented to help provide a culture of respect and inclusiveness, especially as it relates to combating workplace harassment. Although this is a step in the right direction, it is not the complete process. As quoted in the article, Work Shield believes that as long as the employer is involved in handling reports of sexual misconduct, an employee who has been the victim of harassment may fear retaliation or termination, or might just be afraid of going unheard. And even if an executive in "office hour" is willing to listen, a survivor might not practically be willing to speak up in such a visible environment.
As confirmed therein, having someone else or a platform to actually address the issues is not only better, but provides legal protection for the employer. To find out more, shoot us an email and read the article here.